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Knowledge base
General
Getting Started
0
General Questions
1
I want to update to the new version, but do not know how i have to proceed.
WordPress Products
WordPress Ultimate PDF Generator
7
How can i add the pdf button on a single-productpage?
This plugin will work with other themes which doesn’t show full article on home page?
I used the product to assemble a 364 page PDF of all my posts.I ended up creating pdf files with 25 posts each then assembling them into one.
Q:- IS your Plugin compatible with Genesis theme or all wordpress themes ?
Q Would it be possible to have German , french or Dutch language support in this plugin?
View all 7
Passwordless Login With Facebook Account Kit For Wordpress
5
Is facebook account required for admin to use this plugin?
Is facebook account required for site visitors to make login?
How to create Account Kit app?
Why there are no login buttons on front end?
Is my site visitors account safe?
WooCommerce Products
WooCommerce Ultimate Points and Reward
23
What is the difference between “Redeem Points Conversion” and “Per $ Points Conversion” and also what is the use of “Enter Product Points”?
What will happen when an old order that was completed but the gets refunded and How does the plugin handle the points that were received from the refunded order?
I wanted to set the rewards points to equal 1 point per dollar spent on an order. Is there a possibility?
I dont see the points menu option in the My Account menu in Points and Rewards plugin
In Points and Rewards deleting coupons does not work, they are not listed there at all
View all 23
WooCommerce Ultimate Gift Card
27
How can I manual make coupon code as giftcard?
Is there anyway to turn off the “Upload Image” ?
Is there any options that user can chose if they want to send the gift card to the recipient by email or by postal ? If no, could you please give me.
Possibility to change amount of shipping costs via coupon?
I would need to sell cards on my site, each card will cost and offer users the opportunity to buy other discounted products.
View all 27
WooCommerce Refund And Exchange
33
Q)How to make visible Refund and Exchange button in My Account page by WooCommerce RMA Plugin?
Q)I installed the woocommerce refund and exchange with RMA plugin and enabled return/exchange from the settings but the buttons do not appear on orders section in my account page
Q)How to enable wallet feature in WooCommerce Refund and Exchange with RMA plugin ?
Q)What exactly do Exclude Categories feature setting in WooCommerce RMA Plugin?
Q)How to set the order status in which the order can be exchanged?
View all 33
WooCommerce One Click Checkout
6
How we do setting when user click on the buy button of shop page then it’s directly redirecting to the checkout page?
How we do set when we click on the buy button of product page then it’s directly redirecting to the checkout page?
How we change the text and color of ‘buy button”?
Is there any setting through which we show “One-Click Checkout” Button only on the selected Product
Is there any setting by which we exclude the product from one-click checkout button
View all 6
WooCommerce Order Tracker
6
What is the Woocommerce Order Tracker plugin?
Do these order status update manually or automatic?
Where do I get my order tracking number?
What do the order statuses represent in the Woocommerce Order Tracker Plugin?
How does the Woocommerce Order Tracker Plugin used as shipment tracking with FedEx?
View all 6
WooCommerce Failed Order Recovery
11
Can We customise our notification template.
What is Unrecovered order time.
How can we enable plugin after successfull instalation.
Where would we set you coupon to recover our failed order ?
What is the Order failed time ?
View all 11
WooCommerce Simplified Checkout
0
WooCommerce Product Bundle with Gift Pack
2
What is Fix Bundle and Custom Bundle Product?
Does Bundle Product Work With variation Product?
WooCommerce Variation Master
21
We have built our products with 2 variations (colors and sizes) and attributes. My question is- 1)Does this plugin convert the default variations to colors or sizes etc? 2)Are the colors displayed on archive or category page?
Does your plugin shows Color or Image swatches on shop and category pages?
How many Variations Can be made of each product?
We use the WordPress version 4.8.1, is it possible to use the woocommerce variation master in the new version?
Will this work correctly with AVADA theme? And can I increase the swatcher image thumbnail greater than 60×60?
View all 21
Woocommerce Table View For Variations
7
Q :- Is this plugin working on variable product?
Q :- Can i change all the text of variation table?
Q :- Is there any search box when many variations are listed on the product page?
Q :- How many attributes are listed on product page?
Q :- Variation table provided by this extension is responsive or not?
View all 7
Woocommerce Sale Booster - Product Page Enhancement
10
How to use the Review Rating?
How to set the Best Seller Rank on Product Page?
How to set the User Saving for Sale Product and Regular Product?
What is difference between Sale Product and Regular Product?
How to see that how many users have added product to cart on product page?
View all 10
Woocommerce Ultimate Coupons
7
Can I send an email URL and the user sees a private coupon (I guess they bed to log in)?
Can we limit one coupon per user?
can I generate order coupon?For example, if any customer buys any product 200 to 500 limit then can he/she get the coupon?
How many types of the coupon is generated by the extension?
How public coupons work ?
View all 7
WooCommerce Refund and Exchange Lite
4
Q. How to set up this Refund Products Setting?
Q. How to make visible Refund button in Thank you page and My-Account page?
Q. How to set the order status in which the order can be refund?
Q. How to use mail configuration setting?
MWB WooCommerce Buy One Get One-BOGO
6
Q How my customers can avail/get offers from BOGO plugin?
Q How can admin set the cart offer in Bogo setting ??
Q How admin can set the per product offer setting in Bogo setting ?
Q How can set the offer product in variable product ?
Q Admin can applied the Percentage of offer product ?
View all 6
WooCommerce One Click Upsell Funnel Pro
9
What are the payment methods supported by your plugin?
I installed the plugin, created funnels and added the offers too but still, it does not show up on purchasing the funnel targets, why?
Is my Payment Gateway compatible with your plugin?
How can I use Custom Page Shortcodes for BUY NOW and NO THANKS?
Are Funnel offers Customizable at back-end?
View all 9
WP Ultimate PDF Generator
3
Q I used the product to assemble a 364 page PDF of all my posts.I ended up creating pdf files with 25 posts each then assembling them into one.
Q This plugin will work with other themes which doesn’t show full article on home page?
Q :- How can i add the PDF button on a single product page?
WooCommerce Smart Product Recommendation
0
Post Auto Share
2
On how many sites I can share the post?
Can I also share the WooCoommerce product on social media?
HubSpot WooCommerce Integration
13
Does $1 trial allows all the functionalities of the full version plugin?
How do I check what happened during the setup process?
How does this extension sync customers data to HubSpot?
What do I do if data is not syncing properly?
Getting “Invalid Options” error in my HubSpot log files? What should I do?
View all 13
Woocommerce Mautic integration
13
Q1 Does this plugin support connection with Mautic.net (Cloud Account)?
Q1 :- Do I have to install Mautic separately, before installing your WordPress Mautic WooCommerce Marketing Automation?
Q3. Which custom fields does the plugin creates?
Q4. Does this plugin creates Segments?
Q5. What is the Field to Field sync feature?
View all 13
Ultimate Woocommerce Gift Cards
13
Q1 :- Is there any options that user can chose if they want to send the gift card to the recipient by email or by postal ? If no, could you please give me.
Q2 :- Is there anyway to turn off the “Upload Image” ?
Q3 :- How can I manual make coupon code as giftcard?
Q4 :- Possibility to change amount of shipping costs via coupon?
Q5 :- When i try to buy a gift card it does not sent one to the mail that i wrote and no coupon is generated?
View all 13
Post Checkout Offers
5
Q1 - Which product types your plugin supports?
Q2 : - Which payment gateways the plugin supports?
Q3:- What is the use of the timer in offers?
Q4 . When the offers will be visible to customers?
Q 5 : - How to show offer on the custom offer page?
Salesforce WooCommerce Integration PRO
8
How can I connect my Salesforce Account with WooCommerce ?
How can I get my Salesforce Security Token ?
Is there any free version for this plugin?
Can I upload my WooCommerce store products to Salesforce ?
How can I create an Account on Salesforce for my WooCommerce Customers ?
View all 8
WooCommerce RMA For Dokan
6
Q :- How Can We use Refund And Exchange Dokan Addon Plugin ?
Q :- Can vendor manage the refund and exchange request ?
Q :- Can vendor manage the setting for refund the money in customer wallet ?
Q :- Can the vendor's refund and exchange requests be managed by themself?
Q :- Can vendor manage the refunded product stock ?
View all 6
HubSpot Field To Field Sync
3
Q :- How do I use this addon or what are the dependencies for this?
Q :- Whats the flow of this addon?
Q :- What things or points I should make sure while mapping the properties?
HubSpot Deal Per Order
5
Q:- Does this add-on creates any Sales Pipeline on HubSpot?
Q :- Does this add-on creates any new custom groups or properties on HubSpot ?
Q :- How do I use this addon or what are the dependencies for this?
Q :- Can I export old orders as HubSpot deals?
Q :- Is there anyway to not create a separate WooCommerce Sales Pipeline and instead add deals to the standard pipeline
HubSpot Abondoned Cart Recovery
4
Q :- Does this add-on creates any group on HubSpot?
Q :- How do I use this addon or what are the dependencies for this?
Q :- How many custom fields does the HubSpot Abandoned Cart add-on creates?
Q :- What’s the flow of this addon?
HubSpot Dynamic Coupon Code Generation
4
Q :- There is a setting in the add-on from where you can customize the timings for cart to be considered ?
Q :- Does this add-on creates any group on HubSpot?
Q :- What is the flow of the addon?
Q :- Does this add-on creates any custom fields on HubSpot?
CandidSwatch - WooCommerce Variations Colors Swatches & Images
5
Q :- Is your plugin shows Color or Image swatches on shop and category pages?
Q :-How to enable swatches globally to all variable products?
Q :- We use the WordPress version 5.0.2, is it possible to use the woocommerce CandidSwatch – WooCommerce Variations Colors Swatches & Images in the new version?
Q :- How many Variations Can be made of each product?
Q :- How would I remove the drop-down option and keep only variation (color/size)?
Sale Funnel Pro
5
Q. What is the difference between Woocommerce Sale Funnel Pro and Woocommerce One Click Upsell Funnel Pro?
Q. Will my custom payment methods work with your plugin?
Q. Is it compatible with any other builder except Forge Builder plugin?
Q Which product type your plugin supports ?
Q. How can I create a new funnel step in Woocommerce Sale Funnel Pro?
OntraWoo Integration Pro
8
Q) How can I connect my Ontraport account with WooCommerce ?
Q) How does this extension sync customers data to Ontraport?
Q) How can I setup and start using the plugin ?
Q) What do I do if data is not syncing properly?
Q) Is there any free version for this plugin?
View all 8
Analytics For Woocommerce
5
Q1. How to Get Google Analytics ID?
Q2. How to Add Global Tracking Code?
Q3. How to Enable Enhanced E-commerce Tracking?
Q4. How to Setup Checkout Funnel Steps?
Q5. How to Enable I.P. Anoymization?
Rma - Wc Vendor
10
Q :- How do I use this addon or what are the dependencies for this?
Q :- What are the pre-requisites for using WooCommerce Refund And Exchange For Vendor Plugin ?
Q :- Can vendor manage the refund and exchange request ?
Q :- How Vendor will be able to refund the money in customer wallet ?
Q :- Can vendor manage the refunded product stock ?
View all 10
Coupon Referral Program
7
How we generate point instead of coupon
Where user get coupon when they sign up and purchase ?
When we enable point & reward then coupon is generated or not?
How we configure coupon setting according to our need?
My customer is not getting the referral coupon on their sign-up. What is the reason?
View all 7
Help Desk Software
by Freshdesk