WooCommerce Refund And Exchange

We just came a with a unique and ultimate solution which would make whole refund process smooth and simple, which would eventually saves your customer at every possible point. WooCommerce refund and exchange allows users to submit product refund request or exchange request. Whole process goes under a dedicated mailing system which would keep both parties on same note and at any point of time store owner and buyer can make adjustments accordingly. WooCommerce Refund and Exchange is an all in one solution for all your refund process and replaces default process which doesn’t provide any option to better communicate with customer and handle refund requests.

Q)How to make visible Refund and exchange button in My Account page ?
A) Refund and exchange both are different points and the button of both points also different but not difficult to understand. If you want to visible Re...
Thu, 16 Aug, 2018 at 11:53 AM
Q)I installed the plugin and enabled return/exchange from the settings but the buttons do not appear on orders section in my account page
A) Go to  Woocommerce-> Settings -> RAE setting-> Exchange Products-> Enable “Enable Exchange Request.” -> After that you have to selec...
Sat, 21 Apr, 2018 at 10:36 AM
Q)How to enable wallet feature?
A) You can easily go to the Woocommerce -> Settings -> RAE setting ->EnableWallet(Enable the WalletFeature setting to add the refund amount to cus...
Wed, 13 Dec, 2017 at 6:11 PM
Q)What exactly do Exclude Categories feature?
A)  For this feature, you can select those categories on which categories' product you don't want to allow refund and exchange request.
Wed, 13 Dec, 2017 at 6:13 PM
Q)How to set the order status in which the order can be exchanged?
A) It's a very easy way, go to the Woocommerce -> Settings ->RAE setting ->Exchange Products and Select the orderstatus in which the order ca...
Wed, 13 Dec, 2017 at 6:14 PM
Q)How to deduct the Shipping fee from refunded amount?
A) Enable the Exclude Shipping Fee feature. Now your shipping fee will not be added to your refunded amount.
Wed, 13 Dec, 2017 at 6:16 PM
Q)What is the meaning of maximum number of days for exchange feature?
A) Through this feature, If no. of days exceeds from the day of the order delivered then Exchange Request will not be sent.  
Sat, 21 Apr, 2018 at 10:45 AM
Q)How to work Cancel order feature?
A) Go to the Woocommerce-> Settings -> RAE setting ->Cencel Order ->Enable Cancel Order feature and Select the orderstatus in which the order c...
Wed, 13 Dec, 2017 at 6:21 PM
Q)What exactly work Catalog setting?
A) In catalog setting, you need to enter catalog name, catalog products, Maximum refund days and maximum exchange days. All catalog's products a...
Wed, 13 Dec, 2017 at 6:28 PM
Q)What exactly do mail configuration setting?
A) We are providing automated email system. In automated mail system, we have provided mail configuration setting form there merchant can write or custo...
Wed, 13 Dec, 2017 at 6:34 PM