WooCommerce Refund And Exchange

We just came a with a unique and ultimate solution which would make whole refund process smooth and simple, which would eventually saves your customer at every possible point. WooCommerce refund and exchange allows users to submit product refund request or exchange request. Whole process goes under a dedicated mailing system which would keep both parties on same note and at any point of time store owner and buyer can make adjustments accordingly. WooCommerce Refund and Exchange is an all in one solution for all your refund process and replaces default process which doesn’t provide any option to better communicate with customer and handle refund requests.

Q)Is this woocommerce refund and exchange with RMA integrate with payment gateways to process refunds to customer credit cards like Stripe/Pay-pal?
We have provided two methods of refund:- 1.Manual Refund (Woocommece refund method). 2.Wallet refund (Store Credit). So if Merchant wants to handle refun...
Sat, 8 Sep, 2018 at 11:11 AM
Q)I installed the WooCommerce RMA plugin and enabled return/exchange from the settings but the buttons do not appear on orders section in my account page?
Go to Woocommerce-> Settings -> RAE setting-> Exchange Products-> Enable “Enable Exchange Request.” -> After that you have to select Maximum ...
Sat, 15 Sep, 2018 at 12:00 PM
Q)How do I receive a refund or exchange request notifications to my email, when i did a test it did not send me a notification?
Please go to RAE->mail configuration setting and then go to the Basic tab and there is an option "FROM EMAIl" fill email at which you want to r...
Sat, 8 Sep, 2018 at 12:46 PM
Q)How do I customize the emails that the customer will receive to match my brand colors through Woocommerce RMA plugin?
For this Please go to RAE->maii configuration setting ->refund setting and there is a checkbox "Enable for custom email template" check this...
Sat, 15 Sep, 2018 at 12:02 PM
Q)When there is an extra amount that needs to be paid by a customer, does that automatically charge their original form of payment or do I need to manually charge their card again?
If exchange approved order needs to pay extra amount paid by the customer then there would show a "Pay" button on that order near "view"...
Sat, 8 Sep, 2018 at 11:02 AM
Q:- How to Include Tax with Product Refund Request ?
Go to RNX Setting >> Go to Setting >> Refund setting >> Enable the include tax setting .
Thu, 29 Nov, 2018 at 8:35 PM
Q How to be add the predefined refund reason and exchange reason ?
Ans :-  First , Go to the RAE setting >> Basic setting >> Predefined refund reason >> click on add more button if you want to add the  mor...
Sat, 1 Dec, 2018 at 11:14 AM
Q How to be use the feature Auto Accept Refund Request ?
ANS  :-   Go to the RAE setting >> Refund product setting >> Enable Auto Accept Product Refund Request. Enable Auto Accept Product Refund Requ...
Sat, 1 Dec, 2018 at 11:34 AM
Q How admin can refund amount to customer ?
Ans :-  Go to Rae setting >> Wallet setting  Enabling this setting if the Admin wants to allows the customer to select the refund amount method. Ther...
Mon, 3 Dec, 2018 at 7:55 PM
Q How can we change frontend text ?
Ans :- Admin can modify  whole frontend text through these settings            Go to RAE setting >> Text setting >> enter your own text as you w...
Thu, 6 Dec, 2018 at 5:16 PM