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WooCommerce Refund And Exchange

We just came a with a unique and ultimate solution which would make whole refund process smooth and simple, which would eventually saves your customer at every possible point. WooCommerce refund and exchange allows users to submit product refund request or exchange request. Whole process goes under a dedicated mailing system which would keep both parties on same note and at any point of time store owner and buyer can make adjustments accordingly. WooCommerce Refund and Exchange is an all in one solution for all your refund process and replaces default process which doesn’t provide any option to better communicate with customer and handle refund requests.

Q)Is this WooCommerce Refund and Exchange with RMA integrate with payment gateways to process refunds to customer credit cards like Stripe/Pay-pal?
We have provided two methods of refund:- 1.Manual Refund (WooCommece Refund method). 2.Wallet refund (Store Credit). So if Merchant wants to handle refun...
Wed, 23 Jan, 2019 at 1:15 PM
Q) I installed the WooCommerce RMA plugin and enabled return/exchange from the settings but the buttons do not appear on orders section in my account page?
Go to WooCommerce-> Settings -> RMA Setting-> Exchange Products-> Enable “Enable Exchange Request.” -> After that you have to select Maximum ...
Fri, 12 Apr, 2019 at 4:16 PM
Q)How do I receive a refund or exchange request notifications to my email, when i did a test it did not send me a notification?
Please go to RMA Setting->Mail Configuration Setting and then go to the Basic Tab and there is an option "FROM EMAIL" fill email at which you w...
Wed, 23 Jan, 2019 at 1:19 PM
Q)How do I customize the emails that the customer will receive to match my brand colors through WooCommerce RMA plugin?
For this, Please go to RMA Setting->Mail Configuration Setting ->Refund setting and there is a checkbox "Enable for custom email template" ,...
Fri, 12 Apr, 2019 at 4:21 PM
Q)When there is an extra amount that needs to be paid by a customer, does that automatically charge their original form of payment or do I need to manually charge their card again?
If exchange approved order needs to pay extra amount paid by the customer then there would show a "Pay" button on that order near "View"...
Wed, 23 Jan, 2019 at 1:26 PM
Q) How to Include Tax with Product Refund Request ?
A) Go to RMA Setting -> Go to Setting -> Refund Setting -> Enable include tax setting .
Wed, 23 Jan, 2019 at 1:46 PM
Q) How to add the predefined Refund Reason and Exchange Reason ?
A)  First , Go to the RMA Setting -> Basic Setting -> Predefined Refund Reason -> click on "add more" button if you want to add more Refu...
Fri, 12 Apr, 2019 at 4:37 PM
Q) How to use the feature Auto Accept Refund Request ?
A)  Go to the RMA Setting -> Refund product Setting -> Enable Auto Accept Product Refund Request. Enable Auto Accept Product Refund Request: If the a...
Fri, 12 Apr, 2019 at 4:40 PM
Q) How admin can refund amount to the customer ?
A) Go to RMA Setting -> Wallet Setting  Enabling this setting if the Admin wants to allow the customer to select the refund amount method. There are two...
Fri, 12 Apr, 2019 at 4:42 PM
Q) How can we change front-end text ?
A) Admin can modify  whole front-end text through these settings-            Go to RMA Setting -> Text Setting -> enter your own text as you want to d...
Fri, 12 Apr, 2019 at 4:43 PM
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