WooCommerce Refund And Exchange

We just came a with a unique and ultimate solution which would make whole refund process smooth and simple, which would eventually saves your customer at every possible point. WooCommerce refund and exchange allows users to submit product refund request or exchange request. Whole process goes under a dedicated mailing system which would keep both parties on same note and at any point of time store owner and buyer can make adjustments accordingly. WooCommerce Refund and Exchange is an all in one solution for all your refund process and replaces default process which doesn’t provide any option to better communicate with customer and handle refund requests.

Q)How to use Refund Policy in mail configuration basic setting?
Please follow  these steps to enable refund policy - A) RAE Configuration Setting -> Mail configuration -> Basic setting -> Refund Policy setting -...
Sat, 8 Sep, 2018 at 10:41 AM
Q :- How to use the predefined shortcode?
Ans :- Go to RAE Setting >> Click on Mail configution setting  >> Click on Refund setting >> Click on shortcode             These Short-co...
Tue, 4 Dec, 2018 at 7:55 PM
Q)Will WooCommerce refund and exchange plugin use the site theme customizer or can you change the look of it to match my site?
We have provided custom CSS setting for woocommerce refund/ exchange with RMA form at the common setting section, so from there, you can change a font color...
Sat, 8 Sep, 2018 at 12:41 PM
Q)How to enable Refund Button for customers?
Go to Settings -> RAE setting -> Refund Product -> Select Order status in which order can be refunded. select order status from the drop-down o...
Sat, 8 Sep, 2018 at 11:23 AM
Q)Is it possible for merchant to charge the customer for product exchange?
Yes, We have provided setting for this when merchant accept the exchange request of any order at that time merchant can add extra shipping charges with exch...
Sat, 8 Sep, 2018 at 10:53 AM
Q)Can merchant turn off the “Cancel the Selected product” and “Cancel Order” features in Woocommerce rma plugin?
Yes, merchant can turn off both settings .Go to Setting-> RAE Setting -> Cancel Order.
Sat, 15 Sep, 2018 at 11:42 AM
Q)Can I set the specific order status in which the order can be exchanged in WooCommerce RMA?
It’s a very easy way, go to the Woocommerce -> Settings ->RAE setting ->Exchange Products and Select the order status in which you want that the or...
Sat, 15 Sep, 2018 at 11:55 AM
Q)Can we use customize template for woocommerce refund and Exchange email with RMA notification mails?
Yes, we have provided mail template editor in woocommerce rma where you can customize your template according to your requirement even you can put your cust...
Sat, 15 Sep, 2018 at 11:57 AM
Q)When will return product be returned to inventory?
We have provided setting for that when the merchant accepts the refund request then a button would show under plugin -> refund setting with the name of “...
Sat, 8 Sep, 2018 at 11:16 AM
Q)If merchant wants to pay for return item. Do merchant need to provide the Return Authorization Number and return address manually or it can be done automatically by the plugin?
WooCommerce RMA Plugin provided return ship label feature, by using this merchant can send return label template to the customer so the customer will print ...
Sat, 15 Sep, 2018 at 11:59 AM